Windward DocumentationWindward CoreJava Report Engine User Manual FAQsWhat happens if I get a timeout error when using the Java Engine?

What happens if I get a timeout error when using the Java Engine?

If you get a timeout error (similar to below) when trying to use the Java Engine on a server, but can still access the license server: https://license.windwardscout.net/about.

It might be because you are not able to connect to the internet on that server (due to security reasons, etc.). You will need to convert your Pro license key to an Offline license key. 

To initiate this process, go to: https://ohana.windwardstudios.com/m/76878/l/1135722-how-do-i-set-up-an-offline-license-for-my-report-engine and complete steps 1-4.

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